The results are in!

Every two years, we conduct a comprehensive customer survey, a Customer Satisfaction Index (CSI), in collaboration with an external partner to ensure anonymity.

This helps us identify the areas where we excel and where we need to improve. This year, our overall CSI score reached 80.9, which is considered very high in most industries. This makes us incredibly happy and proud—especially since the areas you rated us highest in are service quality, product quality, and sustainability. This motivates us even more to keep evolving, driving the issues we’re passionate about, and striving to become even better! Thanks to all of you that participated in the survey—we truly appreciate you taking the time to help us improve!

Other news

Highlighting Secondary Metallurgy: FB 23040 Meeting in Smedjebacken
May 28, 2026
Yesterday, Flor Staflin represented Carbomax in Smedjebacken together with Research Block 23040 Secondary Metallurgy – one of three research groups we participate in within Technical Area 23 (or TO23).
A strong collaboration built on innovation and craftsmanship
May 25, 2026
Recently, we visited Lyrestads Gjuteri, a company we’re proud to collaborate with.