The results are in!

Every two years, we conduct a comprehensive customer survey, a Customer Satisfaction Index (CSI), in collaboration with an external partner to ensure anonymity.

This helps us identify the areas where we excel and where we need to improve. This year, our overall CSI score reached 80.9, which is considered very high in most industries. This makes us incredibly happy and proud—especially since the areas you rated us highest in are service quality, product quality, and sustainability. This motivates us even more to keep evolving, driving the issues we’re passionate about, and striving to become even better! Thanks to all of you that participated in the survey—we truly appreciate you taking the time to help us improve!

Other news

Carbomax moves to M3 cloud
March 11, 2025
Changing systems is always a journey.
Staying ahead with continuous learning
February 19, 2025
At Carbomax, we know that staying up to date with sustainability regulations and expectations isn’t just important – it’s essential. Social and environmental considerations now permeate every part of the value chain, driven by legislation, supplier and customer expectations, and broader stakeholder demands.