The results are in!

Every two years, we conduct a comprehensive customer survey, a Customer Satisfaction Index (CSI), in collaboration with an external partner to ensure anonymity.

This helps us identify the areas where we excel and where we need to improve. This year, our overall CSI score reached 80.9, which is considered very high in most industries. This makes us incredibly happy and proud—especially since the areas you rated us highest in are service quality, product quality, and sustainability. This motivates us even more to keep evolving, driving the issues we’re passionate about, and striving to become even better! Thanks to all of you that participated in the survey—we truly appreciate you taking the time to help us improve!

Other news

A busy summer behind the scenes
July 3, 2026
While many people are enjoying a well-earned summer break, an important part of the Carbomax team is hard at work behind the scenes.
Official opening of our test center
June 25, 2026
Last week, we officially opened our new test center with coffee, ice cream and a chance for the entire Carbomax team to come together and explore the facility.