The results are in!

Every two years, we conduct a comprehensive customer survey, a Customer Satisfaction Index (CSI), in collaboration with an external partner to ensure anonymity.

This helps us identify the areas where we excel and where we need to improve. This year, our overall CSI score reached 80.9, which is considered very high in most industries. This makes us incredibly happy and proud—especially since the areas you rated us highest in are service quality, product quality, and sustainability. This motivates us even more to keep evolving, driving the issues we’re passionate about, and striving to become even better! Thanks to all of you that participated in the survey—we truly appreciate you taking the time to help us improve!

Other news

New maintenance facility makes us faster and greener
September 19, 2025
Have you had the chance to see our new in-house maintenance facility yet? With it we're able to perform most maintenance work ourselves – right here at Carbomax. For our clients, this means shorter downtimes, faster service, and fewer unplanned interruptions.
Trade shifts are reshaping global trade routes
September 9, 2025
With the US raising tariffs by 20–30% and the EU responding with countermeasures, the rules of international trade are changing fast.