We’re happy that you’re happy

The numbers from our annual SCSI's are in, and we couldn't be happier.

When we started doing annual SCSI’s (Swedish Customer Satisfaction Index) in 2012, we were still a very small company. And we knew all of our clients well (that hasn’t changed). But we still wanted an anonymous metric of how satisfied our clients were, and what we could improve on (that hasn’t changed either).

What we found was positive. Really positive. And in fact, the numbers are actually increasingly positive as the years go by. Those of you who know things about CSI’s, have told us 70 is a result to be proud of. This year we got 83.

We’re especially happy about one result this year: the one that indicates how much our clients believe in our ability to deliver on our environmental promises. Perhaps because sustainability has always been an important issue to us, and now it’s finally on everyone’s agenda. Companies are being scrutinized more than ever – and we welcome everything that evolves our industry.

Other news

Welcome to the annual Nordic Alloy Seminar!
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Come discuss the development of the metallurgical industry. Welcome to the annual Nordic Alloy Seminar!
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We are pleased to announce the dates for this year's Nordic Alloy Seminar.